EOR People Operations Specialist
About us 🚀
Teamed is on a mission to equalize career opportunities for talent wherever they live. For growing companies we simplify the whole international and remote employment experience via our proprietary platform and on-the-ground structures. We offer their global staff relevant and attractive local benefits, as well as local protection and compliance. We are growing fast and seek the best and brightest to take us to the next level.
About the role:
We are seeking a highly organized and detail-oriented individual to join us as a People Operations Specialist and be part of our operations team. As an Employer of Record (EOR) People Operations Specialist, you will play a key client-focused role in supporting and managing HR, finance, legal, and payroll-related inquiries from clients and their employees. The ideal candidate will have a strong background in administrative support, exceptional communication and interpersonal skills, and the ability to work well in a fast-paced environment.
What you’ll be doing 📈
- Providing support to our clients by ensuring swift resolution of all EOR employee and client inquiries related to HR, finance, legal, and payroll functions, while ensuring timely and accurate completion of these inquiries both internally and externally.
- Coordinate key employee lifecycle processes - from post-onboarding to offboarding. Including contract verification, payroll and expense management, policy compliance, record maintenance, and collaboration with onboarding, finance, and legal teams.
- Conduct research and maintain country compliance databases to assist with clients' onboarding and support requirements.
- Build and maintain strong relationships with our in-country partners.
- Develop and implement process improvement initiatives to increase efficiency and accuracy across functions.
- Manage and maintain records through our Hubspot CRM and internal platform.
- Maintain confidentiality of sensitive information.
Some of the reasons we’ll love you 💚
- Demonstrated experience in client support handling inquiries related to HR, payroll, or legal matters, with a strong track record of delivering high-quality customer service
- Skilled in managing complex inquiries and providing swift problem-solving solutions for both internal and external stakeholders.
- You have experience in a startup or scaleup environment.
- You are in command of a European language and completely fluent in English. Additional points if you are fluent in Portuguese, German, Dutch, or Danish.
- Knowledge and experience in managing an HRIS system or CRM system such as Hubspot.
- You have excellent organizational and time-management skills as well as being an excellent communicator.
- Strong attention to detail, results-driven with a can-do attitude.
- Ability to work independently and as part of a team.
What’s in it for you? 🥳
Our operations team is expanding, and we’re looking for people who want to grow with us. As a People Operations Specialist, you’re a key player in how we operate, and you have an opportunity to make an impact from day one.
We’re a friendly, talented, collaborative, and entrepreneurial team.
We provide a diverse, inclusive, and creative environment where everyone's ideas and opinions are equally valued. We support new ideas and experiments.
We offer a fully flexible/remote working culture that is based on trust and empowering our people to get the job done in a way that suits their lifestyle.
Our commitment to you 🙏
We warmly welcome those with alternative identities, backgrounds, and experiences to Teamed.
We know diverse teams are the strongest teams. We are committed to a fair and accessible recruitment process for all candidates and will be happy to meet any accommodation requests during the application or interview process, so please just let us know.
- Team
- People Operations
- Remote status
- Fully Remote
EOR People Operations Specialist
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