Operations Specialist - Poland
About us 🚀:
Teamed is on a mission to equalise career opportunities for talent wherever they live. For growing companies, we simplify the whole international and remote employment experience via our proprietary platform and on-the-ground structures. We offer their global staff relevant and attractive local benefits, as well as local protection and compliance.
We are growing fast and seek the best and brightest to take us to the next level.
Join us and help shape the future of global work!
Why Does This Role Matter ⚙️
This role is key to supporting the business in allowing us to play a key role in supporting client-focused tasks including managing HR, Legal, Finance and pay-roll related inquiries from clients and their employees. You will have the opportunity to make a direct impact on our mission to create equal career opportunities for global talent. The ideal candidate will have a strong background in administrative support, exceptional communication and interpersonal skills, as well as the ability to work well in a fast-paced environment.
Key Responsibilities 🔑
- Providing support to our clients by ensuring swift resolution of all EOR employee and client inquiries related to HR, finance, legal, and payroll functions, while ensuring timely and accurate completion of these inquiries both internally and externally.
- Coordinate key employee lifecycle processes - from post-onboarding to offboarding. Including contract verification, payroll and expense management, policy compliance, record maintenance, and collaboration with onboarding, finance, and legal teams.
- Conduct research and maintain country compliance databases to assist with clients' onboarding and support requirements.
- Build and maintain strong relationships with our in-country partners.
- Develop and implement process improvement initiatives to increase efficiency and accuracy across functions.
- Manage and maintain records through our Hubspot CRM and internal platform.
- Maintain confidentiality of sensitive information.
What we're looking for 🔍
- Demonstrated experience in client support handling inquiries related to HR, payroll, or legal matters, with a strong track record of delivering high-quality customer service.
- Skilled in managing complex inquiries and providing swift problem-solving solutions for both internal and external stakeholders.
- You have experience in a startup or scaleup environment.
- You are in command of a European language and completely fluent in English. Additional points if you are fluent in Spanish, Portuguese, German, Dutch, or Danish.
- Knowledge and experience in managing an HRIS system or CRM system such as Hubspot.
- You have excellent organisational and time-management skills as well as being an excellent communicator.
- Strong attention to detail, results-driven with a can-do attitude.
- Ability to work independently and as part of a team.
What's in it for you? 🥳
🤝 A friendly, talented, collaborative, and entrepreneurial team.
🌍A diverse, inclusive, and creative environment where everyone's ideas and opinions are equally valued.
🏅Opportunities for personal and professional growth, including [list specific benefits like training or mentorship].
✈️ A fully flexible/remote working culture that empowers you to work from anywhere to suit your lifestyle.
✍️ Relevant local benefits tailored to your region.
💰Competitive salary with additional perks.
👨👩👧👦 Collaboration with teams across different regions, gaining valuable international experience.
Life at Teamed 🌞
At Teamed, we believe in fostering a supportive and dynamic culture.
Here’s a glimpse of what it’s like:
- We host virtual team-building activities, like trivia nights and coffee chats, to keep our team connected and engaged.
- We celebrate milestones together, from project successes to personal achievements.
Our Commitment to You 🤞🏻
At Teamed, we warmly welcome those with alternative identities, backgrounds, and experiences.
We know diverse teams are the strongest teams.
We are committed to a fair and accessible recruitment process for all candidates and will gladly meet any accommodation requests during the application or interview process. Please just let us know.
- Team
- People Operations
- Locations
- Warsaw
- Remote status
- Fully Remote
Operations Specialist - Poland
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